If you are not completely satisfied with your purchase, you may return your item for a refund or exchange within 14 business days of the date of purchase. Please note that the item must be unused* and in its original condition (including the packaging), and purchased at full-price. We offer free returns exclusively for USA deliveries only. If you would like to return it, please email firstname.lastname@example.org with your reasons, and title your subject "Free Return #Reason Code #Order No."
The following reason codes are available:
- #01 - Product delivered damaged during shipping
- #02 - Wrong product delivered
- #03 - Changed my mind about product (for e.g. colour not what you wanted, etc)
Please include images illustrating any damage to the product (if reason code #01) when seeking a refund or exchange. If reason code is #02 or #03, please ensure that products are unused in any way. State clearly in your email whether you are seeking an exchange or a refund.
* Swimwear and earrings are not eligible for refund/exchange for hygiene reason.